Overview
The Inland Revenue Department (IRD) operates under the Ministry of Finance and is led by the Comptroller of Inland Revenue (CIR), with a staff complement of approximately 134 employees across two locations. The Department is responsible for the assessment and collection of various taxes and licenses, the interpretation and enforcement of tax laws, and providing tax policy advice to the Government.
Mission Statement
To become a modern tax administration, that promotes compliance with all tax legislation, and delivers the highest quality of client service through a skilled and committed staff, thereby raising the revenues required to support the social and economic well-being of St. Vincent and the Grenadines.
Vision Statement
To be recognised as a dynamic tax administration built on integrity, transparency and professionalism; striving to build effective partnerships with all stakeholders.
Core Value Statement
The Department’s vision and mission, is guided by principles of honesty, impartiality and integrity – officers who act with honesty and show no favouritism; fairness and consistency – that all clients are treated even-handedly with consideration and with full explanations to assist in understanding their obligations; respectfully - being sensitive and responsive to the rights of others both internally and externally; and a team orientation – the foundation for meeting the challenges of the future and building partnerships aimed at realizing common goals.
Main Stakeholders
Taxpayers
Accountants & Taxpayer Representatives
MoF - Customs and Excise, Treasury & Audit Departments
CIPO - Commerce and Intellectual Property Office
RSVGPF - Royal St Vincent and the Grenadines Police Force
NIS - National Insurance Services
Organizational Structure
Direct Report to the Comptroller
Legal Unit
Responsible for compliance, legislative review, enforcement, legal proceedings, national cooperation, and international tax matters.
Headquarters
Information Technology Unit
Defines IT infrastructure strategy, architecture, and processes; implements computer systems to meet departmental needs; analyzes business requirements and ensures system security.
Objections and Appeal Unit
Ensures fair taxpayer assessments and provides an avenue for objections with timely feedback.
Strategic Planning, Design and Monitoring Unit
Shapes tax administration strategies, designs business processes, and formulates administrative policies.
Office of the Comptroller
Administration HR
Provides administrative support, enhances human resources through training, and maintains office operations.
Finance / Accounts Unit
Manages budget allocation and processes taxpayer refunds efficiently.
Cash and Procedural Unit
Efficiently collects revenue on behalf of the government.
Small and Micro (SM) Taxpayers Operations
Includes the following units:
- Licensing Unit
- Taxpayers Services Unit – Registers taxpayers, processes returns, assists with queries, and captures driver's license photographs.
- Valuation Unit – Provides property valuation, records properties for tax purposes, and facilitates ownership changes.
- Data Capture and Return Processing Unit – Reconciles PAYE, processes returns, and assists taxpayers with filing queries.
- Audit Unit – Handles auditing and compliance of SM taxpayers.
- Collections and Enforcement Unit – Monitors, manages, and collects arrears from SM taxpayers.
Large and Medium (LM) Taxpayers Operations
Focuses on large and medium taxpayers with complex tax issues. Includes:
- Client Relations Unit – Provides personalized service to large and medium taxpayers.
- Audit Unit – Ensures compliance through tax assessments and enforcement.
- Collections and Enforcement Unit – Manages and collects arrears.
- Late and Non-Filers Unit – Ensures compliance with tax filing requirements.
- Investigation Unit – Gathers intelligence to support audits and taxpayer compliance.